Privacy Policy

Privacy Policy

Effective Date: 07 November 2025 Website: www.prosoftware.in Operated By: Ultimate Career (Registered Firm, Telangana, India)

1. Introduction

This Privacy Policy (“Policy”) describes how Ultimate Career, operating the website ProSoftware.in (“Company,” “we,” “our,” or “us”), collects, uses, discloses, and protects your personal information when you visit our website, create an account, or use our SaaS platform and related services (“Services”). By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws, including the Digital Personal Data Protection Act (DPDP Act) 2023, GDPR (EU), and other relevant regulations.

2. Information We Collect

We collect the following types of information to provide and improve our Services: A. Personal Information When you register, subscribe, or contact us, we may collect: - Full name - Email address - Phone number - Company or business name - Billing address - Payment information (processed via secure gateways) - IP address and location data B. Technical and Usage Data Automatically collected data through cookies, analytics, and tracking tools: - Device information (browser, operating system, device type) - Log data (IP address, date/time of visits, page views) - Session and usage analytics via Google Analytics or Facebook Pixel C. Communication Data Information you share via: - Contact forms or support emails - Surveys, chat support, or customer service interactions

3. How We Use Your Information

We use collected information to operate and enhance our services. Specifically, we use your data to: 1. Provide access to software tools and subscription services. 2. Process payments, renewals, and generate invoices. 3. Manage user accounts, authentication, and technical support. 4. Send service notifications, updates, and promotional emails (with consent). 5. Improve user experience, website functionality, and system performance. 6. Comply with legal obligations, data protection, and taxation laws.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union (EU) or EEA, our legal basis for processing personal data may include: - Contractual necessity: To deliver the services you subscribed to. - Legal obligation: To comply with applicable laws. - Legitimate interest: To enhance security, prevent fraud, and improve services. - Consent: For marketing communications or cookies (you may withdraw consent anytime).

5. Cookies and Tracking Technologies

A. Use of Cookies Our website uses cookies and similar technologies to: - Keep you logged in securely - Analyze website traffic and usage patterns - Deliver relevant marketing and advertisements B. Types of Cookies - Essential cookies: Required for website functionality - Analytical cookies: Track performance and usage - Marketing cookies: Used for advertising and remarketing campaigns C. Managing Cookies You can modify cookie preferences via our cookie consent banner or your browser settings. For details, visit our separate Cookie Policy page.

6. Sharing and Disclosure of Data

We may share personal information only with trusted third parties, including: - Payment processors (e.g., Razorpay, Stripe) - Email marketing tools (e.g., SendGrid, Mailchimp) - Analytics providers (e.g., Google Analytics, Meta Ads) - Hosting and IT service providers (for secure storage and maintenance) All third-party partners are bound by confidentiality and data protection obligations. We do not sell, rent, or trade personal data to any third party for commercial purposes.

7. Data Storage, Security, and Retention

A. Storage All user data is stored securely on encrypted cloud servers with restricted access. B. Security Measures We use industry-standard security practices, including: - SSL encryption for data transmission - Two-factor authentication (2FA) for admin accounts - Regular audits and data access logs C. Retention Policy We retain personal information only as long as necessary for the purpose for which it was collected, or as required by law. Inactive user accounts may be deleted after 12 months of inactivity or upon request.

8. Your Data Rights

Depending on your location and applicable laws, you may have the following rights: 1. Access: Request a copy of your personal data we hold. 2. Correction: Request correction of inaccurate or outdated information. 3. Deletion: Request deletion of your personal data (“Right to be Forgotten”). 4. Withdrawal of Consent: Opt out of receiving marketing emails or cookie tracking. 5. Portability: Request transfer of your data to another service provider. To exercise your rights, contact us at support@prosoftware.in. We may require verification to process your request.

9. Data Transfers (International Users)

As ProSoftware.in serves global customers, your data may be transferred to and processed in countries outside your residence, including India. We ensure that all international transfers are conducted with adequate security measures and compliance under GDPR Article 46 (Standard Contractual Clauses) or equivalent frameworks.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that data has been collected from a child, it will be promptly deleted.

11. Links to Third-Party Websites

Our Platform may contain links to third-party websites or resources. We are not responsible for the content, security, or privacy practices of external sites. Users should review the privacy policies of those third parties before sharing personal information.

12. Data Breach Notification

In the event of a data breach that may compromise your personal information, we will notify affected users and the relevant authorities within the timelines required by applicable law.

13. Updates to This Privacy Policy

We may update or amend this Policy from time to time to reflect legal, technical, or business changes. Revisions will be posted on this page with the updated “Effective Date.” We encourage users to review this Policy periodically.

14. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or data practices, please contact: Ultimate Career (ProSoftware.in) 📧 Email: support@prosoftware.in 🌐 Website: www.prosoftware.in 🏢 Registered Office: Telangana, India

15. Consent

By using our Platform and providing your personal information, you consent to the terms of this Privacy Policy and agree to our collection, processing, and use of your data as described herein.